Audited Supplier
We provide one year of online technical support service for all our products.
If you have any problems with the product after receiving them, you need to send us pictures or relevant videos firstly, and we will do our best to solve your promble.
If the problem is with the products' parts, we will replace them for free within one year.
Q1:I need a sample, how can I pay?
A1:If you need the samples to evaluation, we can provide them. And you should pay for the transportation freight of samples and the samples fee. The samples fee will refundable after you place the first oder.
Q2:What is the warranty for your products?
A2:SOYF products provide one year free online technical support.
Q3:Can you support customization? Including putting our logo on products or packages.
A3:Yes, we support ODM/OEM, please provide your all requirements before productions.
Q4:What is the MOQ? And how do I pay?
A4:The MOQ is 1 pieces. We support cash, T/T, L/C, Western Union.
Q5:What about the delivery time?
A5:About 7 weekdays for spot products;
About 1 month for customized products or large quantities, please contact our staff for more details
