Audited Supplier
| Power On Time | 1-500S | Power Off delay Time | 0.1-30S |
| Over Voltage | 230-300V | Under Voltage | 140-210V |
| Recovery Voltage | 225-295V | Phase squence protect | on/off |
| Recovery Time | 1-500S | Asymmetry | 20-99V |
Q1. Can I have a sample order for voltage protector?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 20 days, mass production time needs 6 days for order quantity more than 1000 pcs.
Q3. Do you have any MOQ limit for Protector?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. Is it OK to print my logo on product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q7.Is OEM available ?
A:Yes,OEM and customization are available .Also,we can provide label printing service .
Q8: How to deal with the faulty?
A: Firstly, our products are produced in strict and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution
including re-call according to real situation
