1) Your inquiry will be replied within 12 hours.

2) Well-trained & experienced sales can reply your inquiries in English.

3) Working time: 8:30 am ~6:00 pm, Monday to Friday (UTC+8).During working time, E-mail will be replied

to you within 2 hours

4) OEM & ODM projects are highly welcomed. We have strong R&D team.

5) The order will be produced exactly according to order details and proofed samples. Our QC will submit

inspection report before shipment.

6) Your business relationship with us will be confidential to any third party.

7) Good after-sale service.

 

Can we ask to add our company Logo on product and use our package design?

Yes, of course you can. You just need to give us your artwork for Logo and package.

Q1: I want to get some Free samples from your company. May I?

A: Our company policy requires that all customers must pay for the sample fee and shipping cost. When you place an order, the sample fee will be returned to you.

Q2: When can I get the price?

A: usually quote within 24 hours after we receive your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.

Q3:What's your after-sale services and warranty of my order?

A:Once you place order with us, we have professional staff to track your order constantly, let you know the newest process until you have received it.QC job will be conducted before each shipment with detailed QC report.


Q4:What about the lead time for the mass production?

A:Honestly, it depends on the order quantity and the season you place the order.

width of head:  235mm      width of handle: 30mm    total length:   230mm           76g/pc, 
material: pp/bamboo