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Company Profile
The company focuses on high-end motor and corresponding motor driver products and strives to become the world′s leading provider of industrial automation solutions. Now it has developed into a national high-tech enterprise integrating research and development, production and sales, with product categories covering AC and DC permanent magnet motor, such as brushed motor, brushless motor, servo mtor, linear motor, stepper motor and corresponding motor driver and so on. The company vigorously promotes the research and development and innovative design of servo driver, with the goal of "creating a world-class servo brand", and continues to provide accurate and intelligent products and solutions for industrial equipment automation users in China and even around the world. We always practice the service concept of "customer first, keep inproving ", quickly respond to customer service needs, adhere to providing "whole process, all-round" customer service, and escort the growth of cus... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Chengdu Shan High Automation Equipment Co., Ltd. is located in Sichuan in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Planetary Gearbox, DC Bushless Motor, Special Motor (Deep-Low Temperature), Ironless DC Motor, Servo Gear Motor, Harmonic Servo Rotary Actuator, Harmonic Gearbox, Servo Motor Driver, DC Linear Motor, Ironcore/Ironless Linear Motor. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
