Audited Supplier
Q1. What are your packing terms?
A: Typically, our goods are packed securely in neutral export wooden cases. However, if you own a legally registered patent, we are able to customize the packaging with your branding upon receipt of your authorization letters.
A: We use robust wooden cases to ensure the utmost safety of your products during transit. Should you have a legally registered patent, we can tailor the packaging with your branding upon receiving your authorization letters.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. Prior to your final payment, we will provide you with detailed photographs of the products and packaging to ensure your satisfaction.
A: The balance must be settled before delivery to ensure a smooth and seamless transaction.
Q3. What delivery terms do you offer?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, providing you with flexible options tailored to your needs.
Q4. What is the estimated delivery time?
A: The delivery time typically ranges from 10 to 50 days after we receive your advance payment. This timeframe depends on the material of the pump and the specifics of your order, including quantity and any customization requirements.
A: The specific delivery time depends on the product materials and order quantity. Generally, it ranges from 10 to 50 days after receiving the advance payment.
Q5. Can you manufacture according to samples?
A: Yes, we can produce based on your samples or technical drawings. Our skilled team is equipped to construct the necessary molds and fixtures to meet your precise specifications.
Q6. What is your policy on sampling?
A: If we have the necessary parts in stock, we can provide a sample. However, customers are responsible for both the sample cost and courier charges.
Q7. Do you test all your products before delivery?
A: Absolutely, we conduct a 100% comprehensive test on all our pumps before they are shipped to ensure they meet our stringent quality standards.
Q8: How do you ensure a long-term and positive business relationship?
A. We maintain superior quality and competitive pricing to ensure our customers benefit from an exceptional value proposition.
B. We respect every customer as a valued partner and foster genuine relationships by conducting business with integrity and friendliness, regardless of their geographical location.
