Audited Supplier
| packing: | 1pc/opp bag,50pcs/inner box,500pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Delight in the convenience of a remarkably swift sampling journey, as we offer a mere 3-day turnaround for pens we have in stock, without logo customization.
* Immerse yourself in the artistry of our workmanship with a committed 7-day sampling period for stock pens adorned with your personalized logo.
* Should you have any particular requirements, we are exceptionally eager to engage in discussions and negotiations to tailor our services to perfectly satisfy your demands.
1. Q: How can I obtain samples?
A: Simply send the Item Number or a picture to our email. We will review your request and respond promptly.
2. Q: Can you provide free samples?
A: Yes, we offer existing samples for free; however, the shipping cost will be your responsibility. For custom samples, a fee will apply. If you place a large order, we will refund the sample fee after the order is confirmed.
If you need a customized sample, we will charge a sample fee. If the order quantity is substantial, we will refund the sample fee upon order confirmation.
3. Q: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies by item. It is typically 5000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What are your payment terms?
A: Our standard payment terms are T/T: 30% deposit in advance, with the remaining 70% payable upon receipt of the Bill of Lading copy if shipped by sea.Other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we hold certifications such as BSCI, EN71 for refills, MSDS, and REACH.
6. Q: What are your delivery terms?
A: We offer various delivery terms including EXW, FOB, CFR, CIF, DDU, by air, by sea, or by rail.
7. Q: From which port will you ship the goods?
A: Our nearest ports are Ningbo and Shanghai, but we can ship from any seaport or airport in China.
