Audited Supplier
| packing: | 1pc/opp bag,50pcs/inner box,500pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without a logo: 3 days - Get a quick preview of our pen's quality with minimal waiting time.
* Sampling time for pen in stock with a customized logo: 7 days - Personalize your sample experience with a custom logo, allowing you to envision the final product within a week.
* Any other specific issues can be negotiated - We are committed to accommodating your unique requirements through flexible solutions and open dialogue.
1. Q: How can I get samples?
A: Simply send the Item Number or an image to our E-mail. We will promptly check and reply to you.
2. Q: Can you provide a free sample?
A: We offer existing samples free of charge, but the shipping cost will be at your expense.
For customized samples, a sample fee is required. However, if the order quantity is substantial, the sample fee will be refunded after order confirmation.
3. Q: What is your MOQ (Minimum Order Quantity)?
A: The MOQ varies by item. Typically, 5000pcs for metal pens and 10,000pcs for plastic pens.
4. Q: What are your payment terms?
A: Our standard terms are T/T: 30% deposit in advance and 70% balance against a copy of the B/L if shipping by sea.Any other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we hold certifications such as BSCI, EN71 for refills, MSDS, REACH, and more.
6. Q: What are your delivery terms?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, DDU, and options for air, sea, or rail transport.
7. Q: Which port do you ship the goods from?
A: Our nearest ports are Ningbo & Shanghai, but we can ship from any seaport or airport within China.
